USF - USF cannot ping Aternos servers – Incident details

All systems operational

USF cannot ping Aternos servers

Resolved
Degraded performance
Started about 1 year agoLasted about 6 hours

Affected

Discord Bots

Degraded performance from 8:57 AM to 3:12 PM

USF Bot

Degraded performance from 8:57 AM to 3:12 PM

USF Beta Bot

Degraded performance from 8:57 AM to 3:12 PM

USF Alpha Bot

Degraded performance from 8:57 AM to 3:12 PM

Updates
  • Resolved
    Resolved

    This incident has been temporaly resolved.

  • Monitoring
    Monitoring

    We implemented a fix and are currently monitoring the result.

  • Identified
    Identified

    The API for pinging Minecraft Servers cannot detect the max players online value because Aternos disabled that somehow, therefore, we need to find a solution for this issue. We will keep you updated here.